Lifetime Warranty

Lánxn is a vertical-integrated fashion brand with our design and craft function under one roof.  This allows us to not only ensure our quality, but also maintain it. With Lánxn leather goods intentionally made to last for years to come, we guarantee each piece with a lifetime warranty on all manufacturing defects to stand behind our craftsmanship.

We insist using the finest natural leather without the excess post-production process; thus, our leathers will occasionally show unique characteristics such as slight visible scars, creases and color variations. These are desirable qualities and not to be considered defects.

All validated defects will be remedied with repair or replacement at no charge. The customer is responsible for the shipping costs associated with repairs to our nearest post in Portland for United States customers or our Hong Kong office for Hong Kong customers.

For any questions/concerns, please email to support@lanxn.com.

How to care?

Lánxn leather goods are made of the finest leathers available without any additives or processes to hide natural irregularities. Such leathers must be cared for properly to maintain an exceptional look and feel. Leather can be cleaned, conditioned and protected only with products specifically designed for those purposes. Remove dirt by wiping down as soon as possible after soiling. Use a dry cloth to dust your leather piece regularly, and before storage. Always store your Lánxn handbag in its dust bag with stuffing to preserve its unique shape.

For any questions/concerns, please email to support@lanxn.com.